AI for property managers

AI for Toronto property managers.

Tenants answered, repairs booked and rent matched. Set up for your buildings, and looked after by us.

What it does

A week with StaffBox.

Example setup: 180 rental units across 12 buildings, and a team of four.

Tenant emails arrive at all hours. Booking one repair takes six phone calls. Owner statements swallow the first week of every month.

A property manager on a phone call at her desk while a colleague picks keys from a board; a Mac mini sits on a shelf by the printer
Tenant and owner emails

Every message sorted and answered.

The problem
Dozens of emails a day, and most ask the same ten questions.
What StaffBox does
Sorts each message by building and urgency, answers routine questions from the lease and building notes, and sends emergencies straight to the on-call phone.
Where you stay in charge
You handle disputes and anything legal.
Repair bookings

From leaky tap to fixed, without phone tag.

The problem
Scheduling one repair means chasing the tenant and the trade separately.
What StaffBox does
Logs the request, collects photos and access details, books your usual trade at a time that suits both sides, and confirms when the job is done.
Where you stay in charge
You approve any job above your spending limit.
Move-ins

Every move-in follows the checklist.

The problem
Lease, welcome pack, keys, utilities and inspection are tracked in someone’s head.
What StaffBox does
Prepares the lease from your template, sends the welcome pack, books the move-in inspection and chases missing documents.
Where you stay in charge
You review and sign every lease.
Vacancies

Empty units listed the same day.

The problem
A vacant unit sits unlisted for a week.
What StaffBox does
Writes the listing from the unit file and photos, answers enquiries and books viewings.
Where you stay in charge
You approve the listing and choose the tenant. The box doesn’t screen or rank applicants.
Rent and bills

Rent and invoices matched every day.

The problem
Rent tracking and trade invoices are reconciled in a rush at month-end.
What StaffBox does
Matches rent payments to the rent roll daily, sends polite reminders for late rent, enters trade invoices against the right building and flags anything that doesn’t match.
Where you stay in charge
You decide on any formal notice. The box never pays anything or issues legal notices.
Owner reports

Statements ready on the 1st.

The problem
Monthly owner statements take days to put together.
What StaffBox does
Builds each owner’s statement from the books, with a plain-English summary of the month.
Where you stay in charge
You review every statement before it goes out.

A day with StaffBox

  • 7:00 AMOvernight tenant emails sorted. A burst pipe already went to the on-call phone at 2:10 AM.
  • 11:00 AMFour repairs booked with trades. Two invoices entered.
  • 4:00 PMRenewal offers drafted for leases ending in 90 days.
  • 1st of the monthOwner statements ready for your review.

Tools it would work in

Outlook or Gmail · Buildium, AppFolio or Yardi Breeze · QuickBooks · Google Calendar · your listing sites

We confirm each connection during setup.
Workflow agents

Each job runs through a line of agents.

Every agent does one step in the apps you already use, and the job stops at your step until you say yes.

From leaky tap to fixed, without phone tag.

6 steps · 5 agents
  1. Agent
    Inbox agent

    Spots repair requests in tenant emails and texts.

    OutlookSMS
  2. Agent
    Triage agent

    Sorts by urgency and sends emergencies straight to the on-call phone.

    BuildiumPhone
  3. Agent
    Details agent

    Collects photos and access times from the tenant.

    EmailSMS
  4. Agent
    Booking agent

    Books your usual trade at a time that suits both sides.

    Google CalendarEmail
  5. Your step
    You approve

    Only jobs above your spending limit wait for you.

    Phone or browser
  6. Agent
    Close-out agent

    Confirms the fix with the tenant and files the invoice.

    BuildiumQuickBooks

Apps shown are examples. We connect the ones you use during setup.

Two ways to start

Start online. Add the box when you’re ready.

Both are set up for you by our Toronto team.

Online

From your phone or browser.

Chat with StaffBox online. It drafts replies, reminders and documents from workflows built for your business, and you send them yourself.

Free for 14 days, then from $250 a month
In your office

A computer that runs on its own.

We install a computer in your office, usually a Mac mini, that works inside your inbox, calendar and tools around the clock. Your files stay in your office.

$1,500 one-time setup, installed in person

Prices in CAD, plus HST. Computers aren’t included in our prices. See all plans

Every box follows the same rules.

Drafts first.

Anything that leaves your business waits for a person to approve it. Routine sends, like reminders, run only on rules you've signed off.

It never pays.

The box prepares, checks and flags. Payments, refunds and transfers stay with you.

Everything is logged.

You can see what the box did, when, and why. We review the log with you in the first 30 days.

Questions? Answers.

Can AI handle tenant maintenance requests?

Yes. StaffBox logs each request, collects photos and access details, and books your usual trade. Jobs under your spending limit go ahead on their own, and anything above it waits for you. Emergencies go straight to your on-call phone.

Does it work with Buildium, AppFolio or Yardi?

It works with the tools a new assistant would use, including property management software like Buildium, AppFolio and Yardi Breeze, plus your email, calendar and books. We confirm each connection during setup.

Does it screen tenants or send notices?

No. It prepares listings, answers enquiries and books viewings, but you choose the tenant. It never ranks applicants, issues legal notices or pays anything.

Is tenant information safe?

With the office box, your files and logins stay on an encrypted computer in your office, and we don’t keep copies. It only gets the access you give it. Read how we keep your data safe.

How long does setup take?

About a week for the full setup. You can start online the same day with a free 14-day trial.

What does it cost?

Start with a free 14-day trial. Plans start at $250 a month, and the in-office box is a one-time $1,500 setup, installed in person anywhere in the GTA. Prices are in CAD, plus HST. See pricing.

What would yours do?

Tell us about your week. We’ll come back with the first three jobs we’d hand your StaffBox.

Get started for free today